Refund Policy
Last updated: September 2024
7-Day Money-Back Guarantee
We stand behind our service. If you experience a technical issue that our support team cannot resolve within 7 days of your purchase, you are entitled to a full refund.
Eligibility
- Refund requests must be made within 7 days of the original purchase date.
- You must have contacted our support team and given us a reasonable opportunity to resolve the issue.
- The issue must be a genuine technical problem (e.g., persistent buffering, channels not loading, service not activating).
Not Eligible for Refund
- Requests made after the 7-day window has passed.
- Issues caused by your internet connection, device, or third-party software.
- Change of mind without a documented technical issue.
- Accounts suspended or terminated for Terms of Service violations.
How to Request a Refund
- Contact our support team at support@listasiptv.com with your order details and a description of the issue.
- Our team will work to resolve your issue within 24–48 hours.
- If the issue cannot be resolved, your refund will be processed within 5–10 business days to the original payment method.
Free Trial
We offer a 24-hour free trial with no credit card required. We strongly recommend using the trial to test compatibility and quality before purchasing a subscription.